Shipping & Return

Holiday shipping estimates

For delivery by 24 December, please place your order by the following dates:

  • 17 December (12:00 pm CET) for shipments to Germany
  • 15 December (12:00 pm CET) for shipments to the EU, the UK and Switzerland
  • 12 December (12:00 pm CET) for shipments to rest of world

Please note all shipment times are an estimate and cannot be guaranteed.  Orders placed between 1 December and 24 December can be returned or exchanged until 31 January 2024.  Products may be returned at your own cost so long as they are in new, unused condition, with their original stickers and packaging.

Shipping costs are calculated at checkout. Your order will be shipped with DHL Parcel services.

Please note that orders shipped outside of the EU may be subject to import duty and taxes.

We will gladly refund or replace any item that arrives damaged. Should you find your item damaged upon arrival, please remember to take a photo showing how it was delivered to you before writing us.

If you are not happy with your item, you may return your undamaged and unused purchase within 14 days. The customer is responsible for shipping charges associated with returning a non-damaged item.

Should you wish to return an item, please contact us at for advice and support.