Shipping

Shipping costs are calculated at checkout. Your order will be shipped with DHL Parcel services.

Our studios shipping day is Wednesday’s.

Please note that orders shipped outside of the EU may be subject to import duty and taxes.

Returns

We will gladly refund or replace any item that arrives damaged. Should you find your item damaged upon arrival, please remember to take a photo showing how it was delivered to you before writing us.

If you are not happy with your item, you may return your undamaged and unused purchase within 14 days. The customer is responsible for shipping charges associated with returning a non-damaged item.

Should you wish to return an item, please contact us at hello@violabeuscherceramics.com for advice and support.

For more details click here..